Families and Individuals Needing Support


Canadian Red Cross - Toronto Region - First Contact Program

Office phone: 416-480-2500
Crisis phone: 416-771-9540 After hours emergencies
Fax: 416-480-2777
Web site: www.redcross.ca
Address: 1623 Yonge St, Toronto, ON, M4T 2A1
Location: (Intersection) Toronto North (Yonge St-St Clair Ave E)
Ward: St Paul's (Ward 22)
Contacts: Jean Suh, Coordinator
Hours: Mon-Fri 9-5 - after hours emergencies -- telephone answered Mon-Sun 24 hours
Languages of service: Arabic, English, French, Hungarian, Romanian, Russian, Shona, Spanish, Swahili
Eligibility: Refugee claimants
Physical access: Wheelchair accessible building including main entrance and barrier free washrooms
Service description: Information and referral
  • drop-in
Organization type: Non Profit, United Way, Registered Charity
Subjects: Drop-in centres; Information and referral; Refugees
Other Services: See List
Record ID: MET4873
Last complete update: 2008-01-15
Last modification date: 2008-03-31

St Michael's Common Ground


Office phone: 416-653-3593
Fax: 416-653-3594
Address: St Michael and All Angels Church, 611 St Clair Ave W, Toronto, ON, M6C 1A3
Location (Intersection): Toronto North (Bathurst St-St Clair Ave W)
Ward: St Paul's (Ward 21)

Ontario. Ministry of Health and Long-Term Care

Office phone: 416-314-5518 INFOline ; 416-314-6197 Media inquiries
Toll-free phone: 1-800-268-1154 INFOline ; 1-866-797-0000 Telehealth ; 1-877-234-4343 Healthy Ontario
TTY phone: 416-327-4282 ; 1-800-387-5559 ; 1-866-797-0007 Telehealth
Fax: 416-314-8721
E-mail: infoline@moh.gov.on.ca
Web site: www.health.gov.on.ca
Address: Macdonald Block, 900 Bay St, Rm M1-B114, Toronto, ON, M7A 1R3
Location: (Intersection) Toronto Central (Bay St-Wellesley St W)
Ward: Toronto Centre-Rosedale (Ward 27)
Officers: Philip Hassen, Deputy Minister Stephen Lindsay, Manager, INFOline
Hours: Mon-Fri 8:30-5
Area served: Ontario
Languages of service: Amharic ; Arabic ; Bengali ; Chinese (Cantonese) ; Chinese (Mandarin) ; English ; Filipino ; French ; German ; Greek ; Gujurati ; Hindi ; Italian ; Polish ; Portuguese ; Punjabi ; Russian ; Spanish ; Ukrainian ; Urdu ; Vietnamese ; not all languages available all the time
Eligibility: Call INFOline (416-314-5518, 1-800-268-1154) for information
How to apply: Call INFOline (416-314-5518, 1-800-268-1154) for instructions
Fees: None
Physical access: Wheelchair accessible building including main entrance and barrier free washrooms * braille elevator with lowered buttons * street parking
Service description: Overall responsibility for health care system in Ontario * funds public and private hospitals, community and public health programs including community mental health * administers Ontario Health Insurance, Assistive Devices Program and Drug Programs Branch -- see separate entries * regulates hospitals and long term care facilities * operates provincial psychiatric hospitals and medical laboratories * coordinates emergency health services
INFOline 416-314-5518, 1-800-268-1154 -- telephone information and referral on Ministry of Health and Long-Term Care programs, including how to apply for Ontario Health Insurance, Ontario Drug Benefits and Assistive Devices Program * also distributes Ministry publications
AIDS Bureau -- advisory committee to Ministry of Health and Long-Term Care on AIDS related issues * provides funding to community-based groups * provides educational AIDS related information to the public * administration 416-327-8797 or toll free 1-800-268-6066
Telehealth Ontario 1-866-797-0000, TTY 1-866-797-0007 -- registered nurses provide 24 hour telephone information and referral on health related issues * assist callers to make informed decisions about symptoms, treatment and health care * emphasis on disease prevention and health promotion * access to interpreters for various languages www.HealthyOntario.com, 1-877-234-4343 -- online access to consumer health information in English and French * includes news, database of community resources, and information on specific health conditions * links to government and other health services
Organization type Provincial Government
Subjects AIDS; Coordinating organizations; Emergency services; Health education; Health services; Hospitals; Information and referral; Mental health; Public health
Other Services See List
Record ID MET0838
Last complete update 2005-09-23
Last modification date 2006-10-04

VHA Home HealthCare

Office phone: 416-489-2500
Toll-free phone: 1-888-314-6622
Fax: 416-489-7533 ; 1-888-576-3237
E-mail: mpluta@vha.ca
Web site: www.vha.ca
Address: 170 Merton St, Toronto, ON, M4S 1A1
Location: (Intersection) Toronto North (Yonge St-Davisville Ave)
Ward: St Paul's (Ward 22)

Planned Parenthood of Toronto - Teen Sex InfoLine

Office phone: 416-961-3200
Web site: www.spiderbytes.ca
Mail Address: 36B Prince Arthur Ave, Main Fl, Toronto, ON, M5R 1A9
Hours: Mon-Wed 4-9 pm, Sat-Sun 12 noon-6 pm
Languages of service: English
Eligibility: Youth 13-16 years
Service description: Confidential telephone information and referral on sexual health issues by trained peer volunteers
Organization type: Non Profit ; United Way ; Registered Charity

Planned Parenthood of Toronto

Office phone: 416-961-0113
Fax: 416-961-2512
E-mail: ppt@ppt.on.ca
Web site: www.ppt.on.ca
Address: 36B Prince Arthur Ave, Toronto, ON, M5R 1A9
Location: (Intersection) Toronto North (Avenue Rd-Bloor St W)
Ward: Trinity-Spadina (Ward 20)
Officers: Hazelle Palmer, Executive Director

Delisle Youth Services

Office phone: 416-482-0081
Fax: 416-482-5055
E-mail: info@delisleyouth.org
Web site: www.delisleyouth.org
Address: 40 Orchard View Blvd, Ste 255, Toronto, ON, M4R 1B9
Location (Intersection): Toronto North (Yonge St-Eglinton Ave W)
Ward: Eglinton-Lawrence (Ward 16)
Officers: Marg Campbell, Executive Director, 416-482-0081 ext 237
Area served: City of Toronto
Languages of service: English
Eligibility: Youth 13-18 years and their families
Physical access: Wheelchair accessible building including main entrance and barrier free washrooms - braille elevator with lowered buttons - designated and street parking close to entrance
Service description: Community services including counselling, day treatment, residential treatment
  • participates in Ministry of Children and Youth Services Toronto Region's coordinated services system
  • Counselling services -- individual, family and group counselling for concerns related to social, emotional and behavioural needs
    • Delisle in the Schools -- school-based counselling and support program for students of local high schools for identified early school drop outs
    • employment training component
    • homelessness outreach prevention
    • group support for lesbian, gay and bisexual youth
    • youth-driven community outreach program in collaboration with community partners
  • Residential Placement Advisory Committee 416-488-4200 -- reviews placement of children who reside within the jurisdiction
    • also reviews placement of children 12 years and over who object to their placement
    • information on availability of resources

Organization type: Non Profit ; United Way ; Registered Charity Subjects Bisexuals; Complaints; Counselling; Family counselling; Gays; Lesbians; Mental health; Outreach; Residential care; Vocational training; Youth Other Services See List Record ID MET0333 Last complete update 2008-01-24 Last modification date 2008-03-31

Community Living Toronto

Office phone: 416-968-0650
Fax: 416-968-6463
E-mail: asamler@cltoronto.ca
Web site: www.communitylivingtoronto.ca
Address: 20 Spadina Rd, Toronto, ON, M5R 2S7
Location: (Intersection) Toronto North (Spadina Rd-Bloor St W)
Ward: Trinity-Spadina (Ward 20)
Syndicate content
\